Stepping into the purpose-built era Data is a strategic asset for every organization. As data continues…
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The Data Flywheel: Building Momentum by Putting Your Data to Work
What do Airbnb, Lyft, Snapchat, Tinder, and Peloton all have in common? Apart from being successful…
Engagement in the Always-on Era
Naarmate onze levens meer verbonden raken en afhankelijk worden van technologie, evolueren onze verwachtingen – niet…
Kunden-Dialog in der „Always-on“-Ära
Technologie nimmt einen immer größeren Stellenwert in unserem Leben ein. Dementsprechend steigen unsere Erwartungen – nicht…
The Forrester Wave: Digital Experience Platforms, Q3 2019
Why read This report in our 33-criterion evaluation of digital experience (dX) platform providers, we identified…
Le paiement des factures d’énergie à l’ère du numérique
Un peu d’histoire… Au Royaume-Uni, le marché de l’énergie est déréglementé depuis 1990, date à laquelle…
The payment experience cheat sheet: A guide for recurring payment businesses
What is payment experience? Payment experience is the combination of customer touchpoints that lead to a…
Your roadmap to the cloud, in 4 simple steps (Migrate workloads to the public cloud)
Migrating workloads to public cloud According to the 2018 International Data Corporation (IDC) Worldwide Semiannual Public…
Maximizing the Value of HR Digital Transformation, Today and in the Future
In this business environment of digital disruption, organizations that are agile far outpace their competition. Constant…
Workday and Puma: Have the right people and technology in place to support the growth
PUMA is one of the world’s leading sports brands, designing, developing, selling, and marketing footwear, apparel,…