Overview
Cloud adoption is a secular trend. Organizations undergoing a digital transformation ultimately
put pressure on teams delivering and supporting software applications. Digital experiences
are the primary interface between customers and businesses; even businesses selling to other businesses. Modern digital interactions are responsively designed and built cloud-first to provide rich, personalized experiences informed by large scale data processing and intelligence as quickly as possible. This pattern of prioritizing digital interactions forces a change in the model for software delivery and is felt most by IT, with a strong dependency on that team to build an organization-wide operating model for delivering cloud based applications.