Executive Summary
To thrive in an era of hybrid-cloud architecture, driven by digital transformation, Enterprise IT must evolve from ITIL-based gatekeeping to enabling shared self-service processes for DevOps excellence.
We talk to organizations of all sizes about their infrastructure plans and how they’re adopting the
cloud operating model as they navigate the transition to building new applications to differentiate their business. For most enterprises, digital transformation efforts mean delivering new business and customer value more quickly, and at a very large scale. The implication for Enterprise IT is navigating the shift from cost optimization models to speed-optimization models. The cloud is an inevitable part of this shift as it presents the opportunity to rapidly deploy on-demand services with limitless scale. To unlock the fastest path to value on AWS, enterprises must consider how to industrialize the application delivery process across each layer of the cloud, embracing the cloud operating model, and tuning people, process, and tools to it.