You’ve intuitively felt that Employee Experience (EX) matters…
…but might have struggled to express exactly why it’s so critical for success, or figure out how to nurture it. Creating the conditions for employees to drive innovation and delight customers is something few organizations have the entire recipe for. While most understand EX starts with culture, even digitally mature organizations may lack a precise understanding of the impact that the technology and physical spaces used every day by employees can have on their work experience.