COVID-19 presented 6 main challenges for healthcare providers globally
- Manage a significant increase in acutely ill patients
- Provide non-COVID-19 related outpatient and inpatient care in clinical settings – without exposing patients to the virus
- Meet unprecedented citizen demands for health advice – and instill confidence in people reluctant to access care because they’re worried about COVID-19 transmission
- Help clinicians and staff avoid infection – particularly amidst constraints such as personal protection equipment (PPE) and workforce shortages
- Work in an agile way to account for rapidly changing public health policies
- Share information securely and efficiently to enable well-rounded care and to understand more about the virus