Digital transformation is a broad term for changing business process with technology to positively impact customer experience. New technology tools that take advantage of a myriad of data sources are utilized for data-driven decision making. Digital transformation must cover customer experience and engagement, business process transformation, operational efficiency and agility, and people empowerment. Digital transformation does not just simply happen; it requires transformation in processes, culture, and technology.
Existing networking environments in both the campus and the data center lack the flexibility, security, and performance to support use cases the business requires for digital transformation. Without network transformation, the task of digital transformation becomes much harder. Rollouts of business-critical apps are slowed, response times to customers will continue to lag, and changes to business process to enable more efficient operations become much more difficult. The transformed network enables the very tools companies use to do digital transformation.
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