Based on our survey of 8,500 global consumers, we’ve identified four key trends that are redefining the way people shop. These trends started building well before the coronavirus drove large numbers of consumers online, and we expect them to endure well after the virus dissipates.
- Rising expectations beyond the buy button.
- The hunger for control.
- A peak season like no other.
- International expansion beckons.
To find out more download the benchmark report today.