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Automate IT: A Playbook to Supercharge ITSM
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Discover how automation can transform your IT Service Management (ITSM) by reducing manual tasks and enabling your IT team to focus on high-value initiatives. This playbook features real-world stories of organizations successfully implementing automation to boost efficiency and drive business value. On average, IT teams spend 2-3 months a year on basic tasks such as on/off-boarding, software provisioning and password resets. Imagine if you could automate all of this and more. Download this playbook and let automation take off!
Key Insights:
- Start to plot your automation roadmap
- Gain insight to key benefits achieved
- Cut resolution time with faster action
- Boost your portal with custom forms
- Use automation with forms, chat and portals
Use this playbook as a roadmap to drive ITSM improvements with automation!