The latest advancements in artificial intelligence (AI) and machine learning
From conversational user interfaces to blockchain and the Internet of Things—are rapidly being infused into mainstream business operations. As organizations eagerly embrace these new technologies, the relationship between human beings and machines in the workplace is undergoing major transformation. At the same time, AI is shaking up manager and employee dynamics and expectations.
Meanwhile, the potential payoff of AI is driving increasingly swift adoption of this technology at an unprecedented rate compared with previous technologies. The numbers speak volumes. As just one example, analysis by PWC1 predicts that AI could contribute up to a whopping $15.7 trillion to the global economy as soon as 2030. Of this, $6.6 trillion will likely come from increased productivity; $9.1 trillion, from consumption-side effects.