For hotels, connectivity is now as basic a need as hot water or clean sheets. You need to have a foundation to support end-to-end systems and ensure operational effectiveness, plus the capability to delight guests with the high-speed connectivity and entertainment they’ve come to expect at home and at work.
Digital transformation is overtaking the hospitality industry, but it can be difficult to understand where to start. Many hotels have taken a piecemeal approach with single point solutions, which can solve problems in the interim, but can hamper holistic, strategic progress.