Reimagining success in a data-driven world of utilities
The utilities sector in the United States has been experiencing a digital transformation for the past decade. Utilities have transformed daily administrative and some business operations, but still have a long way to go in digitizing the infrastructure lifecycle.
The COVID-19 pandemic led to a substantial acceleration in this transformation, as businesses in every industry reimagined the way they operate. They’ve had to manage changing customer expectations and evolve to become more data-driven to meet the challenges of a more digital future.